Support Alert - Microsoft XP and Vista

SI5 supports Microsoft Windows XP with SP2 or Microsoft Windows Vista. (32-Bit Versions supports Visio and AutoCAD, 64-Bit Versions supports Visio only)

Contact Support

Help when you need it! D-Tools SI products ship with 45 days of unlimited tech support. After that time, all users are entitled to web and e-mail based support. Click on contact D-Tools support to get started.

Extended Support

D-Tools offers two levels of support to meet your needs. Our Bronze support plan keeps you covered via email and for full service phone and email support our Gold Support Plan keeps you covered. Learn more about D-Tools Support Plans.

D-Tools Online Forum

Get answers to many of your questions via our online user forum moderated by the D-Tools Tech Support team and Certified Partners. Topics include: Users Tips, General Discussions, Discussions by Product, and Advanced User Discussions. Join the D-Tools community and stay in the know on all of the latest news and releases. Click here to join the D-Tools Forum.

D-Tools Blog

The "Technical Terminal" section of the D-Tools blog features articles on the latest tips, tricks, and workarounds for known issues with the software. Click here to read the latest entries on the D-Tools blog.

Software Updates

Get the latest updates and make sure you are up-to-date. All SI v4.6 and newer products are updated from within the software itself, or you can go to the Start menu in Windows, search for D-Tools under "All Programs", and select "Check for Updates".

Customer Feedback

"Dear Seth, I appreciate all of your help today. I must say in all of my dealings with manufacture and product provider customer support people, you rank with the best of them. The information you provided today will save me weeks and maybe months in the setup of D-Tools to work the way I need it to work." - Stan Saunders, ICON, Norwell, MA

"Long story short - with Dustin's attentiveness and expertise, the problems that I had been battling were quickly resolved. I can tell you that if we purchase more D-Tools products to run our business, a large part of that decision will be due to the help I received from Dustin."
- Kurt Sykes, Audio Advice, Raliegh, NC