After you’ve ruled out interference, your users may still be experiencing issues. Creating a packet capture with Eye P.A. + AirPcap Nx (or b.y.o. 3rd party capture file) allows you to see a picture of how your channel is being used, packet-by-packet.
With just a glance you can get an idea for the total utilization of air time, packets sent, and bytes present in your capture– the bigger the slice, the more activity taking place.
From here, it’s easy to drill down to exactly what you’re looking for – see for yourself
“I recently had a manager with a new Dell laptop that was horribly erratic on our usually-reliable 802.1X based WLAN. The curious thing was that another co-worker had the same model, and had zero problems. Using Eye P.A., I was able to quickly find both devices in the treepie, drill in for differences, and see that the problem machine was pretty much an exercise in re-transmissions. A quick driver update did the trick.”
— Lee Badman
A lot goes into deploying a wireless network, and sometimes settings get overlooked. The Analyze Tab will alert you to a number of potential issues, along with suggested solutions that can help you to increase your network performance… and look good in front of your boss!
The MetaCare Assurance Plan entitles you to obtain and legally install future software updates for MetaGeek software during the period the plan is in effect. Updates range from bug fixes and minor feature updates to major enhancements and all the other wonderful changes we have in store.